Terms of use

What Vouch is

Vouch is a browser extension for Chrome and Safari and a web dashboard. It shows crowd trust ratings, reviews and scam alerts for websites, written only by Vouch users, alongside public facts about the domain. Vouch is free. It takes no money from the businesses it rates, and no business can claim a profile, pay for placement or respond to a review.

Your account

• One account per person, verified by one mobile number. You must be at least 16 and able to receive a text message at that number.
• Reading verdicts and reviews needs no account. Writing does.
• You choose a pseudonym. Pick one that does not impersonate a person, a brand or Vouch itself. You can change it every 90 days.
• You are responsible for what is done from your signed-in devices. Sign a device out from the dashboard if you lose it.

Writing reviews

A review can be written only from the extension, for a site your browser has seen you on. That witnessed visit is the point of Vouch, so do not try to fake it. When you rate, review or flag a site you agree that:

• It reflects your own experience, honestly described.
• You were not paid, rewarded or asked by the business or a competitor to write it.
• It contains no personal data about other people, no threats, no unlawful content and no content you have no right to publish.
• You do not run or take part in a group of accounts rating the same site together.

Your reviews are published under your pseudonym to every Vouch user. You keep ownership of them and give Exivar Ltd. a worldwide, royalty-free licence to show, store and distribute them as part of Vouch for as long as they are published. If you delete your account, your reviews stay published and are attributed to "deleted account".

Moderation

Vouch weighs accounts by age, breadth and agreement with later consensus, so a new account counts for little at first. A burst of new accounts rating one domain is held for review and released or removed by a moderator. A removed review carries the moderator's notice to its author in the dashboard. Accounts that break these terms can be limited or closed.

What Vouch is not

A verdict is the opinion of Vouch users, not a guarantee. A site shown as Trusted can still fail you and a site shown as Risky can be fine. Domain facts come from public records and other services and can be out of date. Use your own judgment before handing money or data to any website. Vouch is provided as is, without warranty of any kind, and Exivar Ltd. is not liable for losses that follow from relying on a verdict, a review or a fact shown in Vouch, to the extent the law allows.

Acceptable use

• Do not scrape, copy or redistribute Vouch's ratings or reviews in bulk, or build a service on them without written permission.
• Do not probe, overload or interfere with the Vouch service or other users' accounts.
• Do not use Vouch to harass a person or to run a campaign against a business.

Text messages

By entering your mobile number and asking for a code you consent to receive one text message with that code. Message and data rates may apply. Reply STOP to stop receiving codes and HELP for help. Vouch sends no other text messages.

Changes and ending

You can stop using Vouch at any time by removing the extension and deleting your account from the dashboard. Exivar Ltd. can change these terms; the date at the top changes with them and changes that matter are announced in the dashboard before they take effect. These terms are governed by the laws of Ontario and Canada, and disputes go to the courts of Ontario.

Contact

Questions about these terms go to devops@exivar.com. How Vouch handles your data is in the privacy policy.